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    • Products

      • Human Genomics

      • Human Genomics

        • All DNA & RNA Collection Kits (saliva)

      • Total Nucleic Acids (Host & Microbial)

        • NEW OMNIgene•SALIVA | OMR-610

      • DNA Extraction Reagents

        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
        • HEMAgene | HG-BCD (blood)

      • Microbiome & Metabolomics

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      • Microbiome

      • Gut

        • OMNIgene•GUT | OM-200 (feces)
        • OMNIgene•GUT | MP-017
        • OMNIgene•GUT | DNA & RNA | OMR-205

      • Oral

        • OMNIgene•ORAL | OM-501 (saliva)
        • OMNIgene•ORAL | OME-505 (saliva)
        • OMNIgene•ORAL | OMR-110 (gum/plaque)
        • OMNIgene•ORAL | OMR-120 (tongue)

      • Skin

        • NEWOMNIgene•SKIN | OMR-140

      • Vaginal

        • OMNIgene•VAGINAL | OMR-130

      • Total Nucleic Acids (Host & Microbial)

        • NEW OMNIgene•SALIVA | OMR-610

      • NEWAnaerobe Culture and Media

        • BIOME-Preserve Microbiome Collection Kit
        • Agar Plates
        • Broth Media
        • PRAS Dilution blanks

        • Metabolomics

      • Gut

          • NEW OMNImet•GUT | ME-200

      • Infectious Disease

      • COVID-19 Collection Kits

        • NEW All COVID-19 Collection Kits
        • NEW OMNIgene•ORAL | OME-505 (saliva)
        • NEW ORAcollect•RNA | ORE-100 (saliva)

      • DNA & RNA Collection Kits

        • All DNA & RNA Collection Kits
        • OMNIgene•ORAL | OM-501 (saliva)
        • OMNIgene•ORAL | OME-505 (saliva)
        • Colli-Pee | FV-5000 (urine)

      • DNA & RNA Extraction Reagents

        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)

      • Animal

      • Microbiome

        • PERFORMAbiome•GUT | PB-200

      • Genetics

        • PERFORMAgene | PG-100

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    • Contact us → Contact DNA Genotek

    Contact DNA Genotek

    Mailing address

    DNA Genotek

    3000 - 500 Palladium Drive
    Ottawa, Ontario, Canada
    K2V 1C2

    Contact DNA Genotek

    North America

    Phone: 1 866 813 6354
    Fax (general): 1 613 368 4628
    Fax (sales): 1 613 723 5057
    Email: info@dnagenotek.com

    France

    Phone: 0800 91 10 91
    Fax: 0800 91 10 91
    Email: info@dnagenotek.com

    Germany

    Phone: 0800 180 6673
    Fax: 0800 180 6673
    Email: info@dnagenotek.com

    Japan

    Phone: 0800 100 0048
    Email: info@dnagenotek.com

    Switzerland

    Phone: 0800 835 631
    Fax: 0800 835 631
    Email: info@dnagenotek.com

    United Kingdom

    Phone: 0808 120 7644
    Fax: 0808 120 7644
    Email: info@dnagenotek.com

    China

    Phone: 400 088 6653
    Email: info@dnagenotek.com

    All other countries

    Phone: +1 613 723 5757
    Fax: +1 613 723 5057
    Email: info@dnagenotek.com

    Department Inquiries

    General Enquiries

    info@dnagenotek.com

    Sales and Customer Service

    sales@dnagenotek.com

    Accounting

    accounting@dnagenotek.com

    Technical Support

    support@dnagenotek.com

    Technical Support

    Technical support is available from 9:00am to 5:00pm ET.

    Toll Free North America: 1 (866) 813-6354 – then option 6

    All other countries: +1 (613) 723-5757 – then option 6

    Email: support@dnagenotek.com

    International Distributors

    For a complete list of DNA Genotek’s International Distributors, please click here.

    Customer Service Standard

    DNA Genotek’s Customer Service Standard, Accessibility, Privacy or any other public policies or standards can be made available by sending a request to privacy@dnagenotek.com or by contacting us directly at +1 (613) 723-5757 and asking to speak with Human Resources.

    Inside DNA Genotek

    • Company overview
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    Phone

    +1 (613) 723-5757

    Email

    info@dnagenotek.com

    Address

    3000 - 500 Palladium Drive
    Ottawa, Ontario, Canada
    K2V 1C2

    DNA Genotek Inc., a subsidiary of OraSure Technologies, Inc. (NASDAQ: OSUR), focuses on providing high-quality biological sample collection products and end-to-end services for human genomics, microbiome and infectious disease applications. The Company's Oragene•Dx and ORAcollect•Dx product lines are the first and only FDA 510(k) cleared saliva-based DNA collection devices for in vitro diagnostic use. DNA Genotek also offers Research Use Only products to collect and preserve large amounts of DNA or RNA from multiple sample types. DNA Genotek markets its products worldwide and has a global customer base with thousands of customers in over 100 countries.

    © 2023 DNA Genotek Inc., a subsidiary of OraSure Technologies, Inc., all rights reserved.

  • Industry Solutions
    • Human Genomics - Academic Research
    • Human Genomics - Clinical Diagnostics
    • Microbiome - Academic Research
    • Clinical Microbiome
    • Infectious Disease
    • Metabolomics
    • Biobanking
    • Animal
    • H L A Typing
  • Products
    • Human Genomics
      • All research DNA & RNA collection kits (saliva)
      • Total Nucleic Acids (Host & Microbial)
        • NEW OMNIgene•SALIVA | OMR-610
      • DNA Extraction Reagents
        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
        • HEMAgene | HG-BCD (blood)
    • Microbiome & Metabolomics
      • All Microbiome & Metabolomics Collection kits
      • Microbiome
        • Gut
          • OMNIgene•GUT | OM-200 (feces)
          • OMNIgene•GUT | MP-017
          • OMNIgene•GUT | DNA & RNA | OMR-205
        • Oral
          • OMNIgene•ORAL | OM-501 (saliva)
          • OMNIgene•ORAL | OME-505 (saliva)
          • OMNIgene•ORAL | OMR-110 (gum/plaque)
          • OMNIgene•ORAL | OMR-120 (tongue)
        • Skin
          • OMNIgene•SKIN | OMR-140
        • Vaginal
          • OMNIgene•VAGINAL | OMR-130
        • Total Nucleic Acids (Host & Microbial)
          • NEW OMNIgene•SALIVA | OMR-610
        • NEW Anaerobe Culture and Media
          • BIOME-Preserve Microbiome Collection Kit
          • Agar Plates
          • Broth Media
          • PRAS Dilution blanks
      • Metabolomics
        • Gut
          • OMNImet•GUT | ME-200
    • Infectious Disease
      • COVID-19
        • COVID-19 Collection Kits
        • OMNIgene•ORAL | OME-505 (saliva)
        • ORAcollect•RNA | ORE-100 (saliva)
      • DNA & RNA Collection Kits
        • All DNA & RNA Collection Kits
        • OMNIgene•ORAL | OM-501 (saliva)
        • OMNIgene•ORAL | OME-505 (saliva)
        • Colli-Pee | FV-5000 (urine)
      • DNA Extraction Reagents
        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
    • Animal
      • Animal Microbiome
        • PERFORMAbiome•GUT | PB-200
      • Animal Genetics
        • PERFORMAgene | PG-100
    • Customization Options
      • Branding & Packaging
      • Barcoding
    • Accessories
      • Collection
      • Mailing
  • Services
    • Customization & Fulfillment
      Product customization and direct-to-donor shipments
  • Support
    • Collection Instructions
    • Protocols
    • White Papers
    • Application Notes
    • Safety Data Sheets (SDS)
    • FAQs
    • Product Change Notifications
    • Quality Policy
    • Case Studies
    • Scientific Publications
    • Scientific Posters
    • Documents
    • DNA Partner Program
    • Contact Tech Support
  • Learn
    • Educational Webinars
    • The Genetic Link - Blog
    • The Microbiome Snapshot - Blog
    • Molecules, microbes and multiomics - Podcast
    • Conferences and Events
    • Spotlight Interviews
  • Sample / Quote Request
  • Contact us
    • Contact DNA Genotek
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  • Inside DNA Genotek
    • Company overview
    • Management team
    • Careers
    • Press releases
    • Testimonials
    • Conferences
    • Webinars
    • Quality Policy
  • Programs
    • Grants / Contests
    • The Molecular Club
    • Promise of Excellence
    • DNA Genotek Partner Program
  • Legal
    • Legal Notices
    • Product Terms & Conditions
    • Privacy Policy
    • Accessibility Policy
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