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    Superior Samples • Proven Performance

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      • Human Genomics

      • Human Genomics

        • All clinical DNA collection kits (saliva)
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        • NEWOMNIgene•SALIVA | OMR-610
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        • prepIT•L2P | PT-L2P (saliva)
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        • NEW OMNIgene•GUT DX | OMD-200 (IVD)
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        • OMNIgene•VAGINAL | OMR-130
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        • OMNIgene•ORAL | OM-501 (saliva)
        • OMNIgene•ORAL | OMR-110 (gum/plaque)
        • OMNIgene•ORAL | OMR-120 (tongue)
      • Total Nucleic Acids (Host & Microbial)

        • NEWOMNIgene•SALIVA | OMR-610
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        • BIOME-Preserve Microbiome Collection Kit
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        • PRAS Dilution blanks
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          • OMNImet•GUT | ME-200
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        • OMNIgene•ORAL | OME-505 (saliva)
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        • OMNIgene•ORAL | OM-501 (saliva)
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        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
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        • PERFORMAbiome•GUT | PB-200
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        • PERFORMAgene | PG-100
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        Product customization and direct-to-donor shipments
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  • Products → Customization and fulfillment options

    Product customization and order fulfillment services

    Integrated solutions for cost-effective execution of population-wide projects

    DNA Genotek understands the importance of streamlined operational workflows and enhancing awareness when conducting large-scale sample collections for human genomic and microbiome research or when offering a commercial service.

    The flexibility and expertise of our product customization and order fulfillment services enable you to focus on your genomic project while DNA Genotek addresses those elements required to fully integrate the sample collection component. With support from your dedicated service account manager, you’ll get experienced guidance and remain in control of your project as we work together to define and satisfy even the most complex operational requirements.

    Our services include:

    • Definition of your unique operational and compliance requirements for sample management and traceability.
    • Creation of a complete sample collection solution that addresses your unique requirements.
    • Custom packaging to reflect your mission and portray the image you want.
    • Order fulfillment capabilities including warehousing, kitting and direct-to-donor shipments.

    Download the Product Customization brochure to learn more.

    barcode oragene
    Barcoding
    Barcoding for sample traceability

    DNA Genotek recognizes the importance of simplifying the tracking of samples and linking the samples with consent and/or survey forms.

    custom branding
    Branding and custom packaging
    Enhance your genomic initiative with a customized sample collection device

    Leverage the flexibility and expertise of DNA Genotek's design team to portray the customized look and feel you want for your human genomic or microbiome project or service.

    dna logistics
    Order fulfillment / Direct-to-donor shipments
    Turnkey solutions for supply chain management (kitting, inventory control, warehousing and direct-to-donor shipments)

    DNA Genotek's order fulfillment services offer our customers the option of leveraging our established shipping and logistics expertise to deliver kits directly to their study participants or commercial clients.

    “The Komen Tissue Bank has been extremely satisfied with the interaction and customer service we have experienced with DNA Genotek Inc. over the past two years. The DNA Genotek team has consistently demonstrated exceptional communication and has been flexible in accommodating our evolving needs. We have been impressed by their collaborative approach in resolving any issues that have arisen. The customer service is commendable, ensuring we have the necessary information about their products and services at our fingertips. The DNA Genotek team has also been extremely detail-oriented in making sure that our customized kit was correctly and cleanly designed to optimize its appeal and usage. We would highly recommend others use DNA Genotek for their personalized saliva kit needs.

    Jill E. Henry, M.B.A.
    Operations Manager
    The Susan G. Komen Tissue Bank at the IU Simon Comprehensive Cancer Center

    Full terms and conditions for all DNA Genotek products are available here.

    DNA Genotek's sample collection devices and nucleic acid stabilization chemistries are protected by issued and pending patents in numerous countries around the world.

    Inside DNA Genotek

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    • Genetic testing fraud alert ⚠

    Contact us

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    Phone

    +1 (613) 723-5757

    Email

    info@dnagenotek.com

    Address

    3000 - 500 Palladium Drive
    Ottawa, Ontario, Canada
    K2V 1C2

    DNA Genotek Inc., a subsidiary of OraSure Technologies, Inc. (NASDAQ: OSUR), focuses on providing high-quality biological sample collection products and end-to-end services for human genomics, microbiome and infectious disease applications. The Company's Oragene•Dx and ORAcollect•Dx product lines are the first and only FDA 510(k) cleared saliva-based DNA collection devices for in vitro diagnostic use. DNA Genotek also offers Research Use Only products to collect and preserve large amounts of DNA or RNA from multiple sample types. DNA Genotek markets its products worldwide and has a global customer base with thousands of customers in over 100 countries.

    © 2025 DNA Genotek Inc., a subsidiary of OraSure Technologies, Inc., all rights reserved.

  • Industry Solutions
    • Human Genomics - Academic Research
    • Human Genomics - Clinical Diagnostics
    • Microbiome - Academic Research
    • Microbiology/Infectious Disease
    • Metabolomics
    • Biobanking
    • Animal
    • H L A Typing
  • Products
    • Human Genomics
      • All clinical DNA collection kits (saliva)
      • All research DNA & RNA collection kits (saliva)
      • Total Nucleic Acids (Host & Microbial)
        • NEW OMNIgene•ORAL | OMR-610
      • DNA Extraction Reagents
        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
    • Microbiome & Metabolomics
      • All Microbiome & Metabolomics Collection kits
      • Microbiome (IVD)
        • Gut
          • NEW OMNIgene•GUT DX | OMD-200 (IVD)
      • Microbiome (Research only)
        • Gut
          • OMNIgene•GUT | OMR-200
          • OMNIgene•GUT | MP-018
          • OMNIgene•GUT | DNA & RNA | OMR-205
        • Skin
          • OMNIgene•SKIN | OMR-140
        • Vaginal
          • OMNIgene•VAGINAL | OMR-130
        • Oral
          • OMNIgene•ORAL | OM-501 (saliva)
          • OMNIgene•ORAL | OMR-110 (gum/plaque)
          • OMNIgene•ORAL | OMR-120 (tongue)
        • Total Nucleic Acids (Host & Microbial)
          • NEW OMNIgene•SALIVA | OMR-610
        • NEWAnaerobe Culture and Media
          • BIOME-Preserve Microbiome Collection Kit
          • Agar Plates
          • Broth Media
          • PRAS Dilution blanks
      • Metabolomics
        • Gut
          • OMNImet•GUT | ME-200
    • Infectious Disease
      • COVID-19
        • COVID-19 Collection Kits
        • OMNIgene•ORAL | OME-505 (saliva)
      • DNA & RNA Collection Kits
        • All DNA & RNA Collection Kits
        • OMNIgene•ORAL | OM-501 (saliva)
        • Colli-Pee | FV-5000 (urine)
      • DNA Extraction Reagents
        • prepIT•L2P | PT-L2P (saliva)
        • prepIT•Q2A | PT-Q2A (saliva)
    • Animal
      • Animal Microbiome
        • PERFORMAbiome•GUT | PB-200
      • Animal Genetics
        • PERFORMAgene | PG-100
    • Customization Options
      • Branding & Packaging
      • Barcoding
    • Accessories
      • Collection
      • Mailing
  • Services
    • Customization & Fulfillment
      Product customization and direct-to-donor shipments
  • Support
    • Collection Instructions
    • Protocols
    • White Papers
    • Application Notes
    • Safety Data Sheets (SDS)
    • FAQs
    • Product Change Notifications
    • Quality Policy
    • Case Studies
    • Scientific Publications
    • Scientific Posters
    • Documents
    • DNA Partner Program
    • Contact Tech Support
  • Learn
    • Educational Webinars
    • The Genetic Link - Blog
    • The Microbiome Snapshot - Blog
    • Molecules, microbes and multiomics - Podcast
    • Conferences and Events
    • Spotlight Interviews
  • Sample / Quote Request
  • Contact us
    • Contact DNA Genotek
    • International Distributors
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  • Inside DNA Genotek
    • Company overview
    • Management team
    • Careers
    • Press releases
    • Testimonials
    • Conferences
    • Webinars
    • Quality Policy
  • Programs
    • Grants / Contests
    • The Molecular Club
    • Promise of Excellence
    • DNA Genotek Partner Program
  • Legal
    • Legal Notices
    • Product Terms & Conditions
    • Privacy Policy
    • Accessibility Policy
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