Contact DNA Genotek
Mailing address
DNA Genotek
3000 - 500 Palladium Drive
Ottawa, Ontario, Canada
K2V 1C2
Contact DNA Genotek
North America
Phone: 1 866 813 6354
Fax (general): 1 613 368 4628
Fax (sales): 1 613 723 5057
Email: info@dnagenotek.com
France
Phone: 0800 91 10 91
Fax: 0800 91 10 91
Email: info@dnagenotek.com
Germany
Phone: 0800 180 6673
Fax: 0800 180 6673
Email: info@dnagenotek.com
Japan
Phone: 0800 100 0048
Email: info@dnagenotek.com
Switzerland
Phone: 0800 835 631
Fax: 0800 835 631
Email: info@dnagenotek.com
United Kingdom
Phone: 0808 120 7644
Fax: 0808 120 7644
Email: info@dnagenotek.com
China
Phone: 400 088 6653
Email: info@dnagenotek.com
All other countries
Phone: +1 613 723 5757
Fax: +1 613 723 5057
Email: info@dnagenotek.com
Department Inquiries
Technical Support
Technical support is available from 9:00am to 5:00pm ET.
Toll Free North America: 1 (866) 813-6354 – then option 6
All other countries: +1 (613) 723-5757 – then option 6
Email: support@dnagenotek.com
International Distributors
For a complete list of DNA Genotek’s International Distributors, please click here.
Customer Service Standard
DNA Genotek’s Customer Service Standard, Accessibility, Privacy or any other public policies or standards can be made available by sending a request to privacy@dnagenotek.com or by contacting us directly at +1 (613) 723-5757 and asking to speak with Human Resources.
Inside DNA Genotek
Legal